Inbound-outbound finder, which AI phone assistant fits you.

Answer five questions and learn whether an inbound, outbound or combined AI phone assistant fits your business. Interactive, in one minute. Book a call.

Review your call use case Send an email

Does your business need an AI phone assistant that answers calls, one that makes calls, or both? The inbound-outbound finder answers exactly that question. Five short questions, a clear recommendation with reasoning, in under a minute. So you start with the use case that has the biggest lever instead of spreading yourself thin. Automated advertising calls need the prior express consent of the person called, also in B2B (§ 7 (2) no. 3 UWG).

A clear direction instead of guessing: the biggest lever first.

Does this fit your business? Book your strategy call directly at our booking calendar or write to info@ki-telefonassistent.co.

029 anruf route=team       conf=0.91 -> beantwortet
030 anruf crm.write        conf=0.98 -> übergabe
031 anruf kalender.sync    conf=0.93 -> gebucht
032 anruf intent=termin    conf=0.88    geprüft
033 anruf intent=info      conf=0.95    ok
034 anruf intent=preis     conf=0.90 -> beantwortet
035 anruf intent=rückruf   conf=0.97 -> übergabe
036 anruf route=team       conf=0.92 -> gebucht
037 anruf crm.write        conf=0.87    geprüft
038 anruf kalender.sync    conf=0.94    ok
039 anruf intent=termin    conf=0.89 -> beantwortet
040 anruf intent=info      conf=0.96 -> übergabe
041 anruf intent=preis     conf=0.91 -> gebucht
042 anruf intent=rückruf   conf=0.98    geprüft
043 anruf route=team       conf=0.93    ok
044 anruf crm.write        conf=0.88 -> beantwortet
045 anruf kalender.sync    conf=0.95 -> übergabe
046 anruf intent=termin    conf=0.90 -> gebucht
047 anruf intent=info      conf=0.97    geprüft
048 anruf intent=preis     conf=0.92    ok
049 anruf intent=rückruf   conf=0.87 -> beantwortet
050 anruf route=team       conf=0.94 -> übergabe
051 anruf crm.write        conf=0.89 -> gebucht
052 anruf kalender.sync    conf=0.96    geprüft
053 anruf intent=termin    conf=0.91    ok
054 anruf intent=info      conf=0.98 -> beantwortet

Follow-up list Reached 3/5

Call 1No request recognised

Call 2Information given

Call 3Booked, confirmation sent

Call 4Waiting

Call 5Waiting

In detail

What the finder is for

Many businesses know an AI phone assistant could help but are unsure where to start. Inbound solves availability, missed calls and scheduling. Outbound solves follow-up, lead qualification and reactivation. Both together cover the whole phone process but are rarely the right first step. The finder places your situation and shows which starting point brings you the most. The recommendation is an orientation based on your answers, not a fixed verdict. We set the exact scope together in the strategy call.

Process

Questions

The finder asks five questions, each as a choice. Each answer awards points on the inbound (I) and outbound (O) axes:

01 What is your biggest phone problem today? Answers: missed calls and poor availability (I+2), dormant leads and missing follow-up (O+2), both equally strong (I+1, O+1).
02 How does most of your revenue arise? Answers: customers call us (I+2), we have to reach out actively (O+2), mixed (I+1, O+1).
03 How is your phone availability today? Answers: often busy or unstaffed (I+2), reachable well but we follow up too little (O+2), it varies (I+1, O+1).
04 Do you have a list of open leads or old contacts to reactivate? Answers: no, barely (I+1), yes, a large one (O+2), a small one (O+1).
05 What would matter most short term? Answers: never miss a call again and book appointments automatically (I+2), win more qualified meetings from existing leads (O+2), both (I+1, O+1).

015 anruf intent=preis     conf=0.89 -> übergabe
016 anruf intent=rückruf   conf=0.96 -> gebucht
017 anruf route=team       conf=0.91    geprüft
018 anruf crm.write        conf=0.98    ok
019 anruf kalender.sync    conf=0.93 -> beantwortet
020 anruf intent=termin    conf=0.88 -> übergabe
021 anruf intent=info      conf=0.95 -> gebucht
022 anruf intent=preis     conf=0.90    geprüft
023 anruf intent=rückruf   conf=0.97    ok
024 anruf route=team       conf=0.92 -> beantwortet
025 anruf crm.write        conf=0.87 -> übergabe
026 anruf kalender.sync    conf=0.94 -> gebucht
027 anruf intent=termin    conf=0.89    geprüft
028 anruf intent=info      conf=0.96    ok
029 anruf intent=preis     conf=0.91 -> beantwortet
030 anruf intent=rückruf   conf=0.98 -> übergabe
031 anruf route=team       conf=0.93 -> gebucht
032 anruf crm.write        conf=0.88    geprüft
033 anruf kalender.sync    conf=0.95    ok
034 anruf intent=termin    conf=0.90 -> beantwortet
035 anruf intent=info      conf=0.97 -> übergabe
036 anruf intent=preis     conf=0.92 -> gebucht
037 anruf intent=rückruf   conf=0.87    geprüft
038 anruf route=team       conf=0.94    ok
039 anruf crm.write        conf=0.89 -> beantwortet
040 anruf kalender.sync    conf=0.96 -> übergabe

Follow-up list Reached 3/5

Call 1No request recognised

Call 2Information given

Call 3Booked, confirmation sent

Call 4Waiting

Call 5Waiting

Tool

Recommendation logic

At the end the points per axis are summed and evaluated.

If I is at least 3 points above O: recommend the inbound assistant. Reasoning: your bottleneck is availability and scheduling. Start with never missing a call and booking appointments automatically.
If O is at least 3 points above I: recommend the outbound assistant. Reasoning: your bottleneck is follow-up. Start with an AI SDR that qualifies and reactivates leads.
If the gap is smaller than 3 points: recommend a combined start, with a note to take the slightly higher axis as the focus first. Reasoning: both worlds bring you a lever, we prioritize in the strategy call by effort and impact.

Each recommendation shows a short reasoning, a reference to the matching service page (inbound: AI phone assistant, outbound: AI sales phone) and a note about the voice ROI calculator. Below, the note that the recommendation is an orientation based on the answers and contains no prices.

022 anruf intent=rückruf   conf=0.90    geprüft
023 anruf route=team       conf=0.97    ok
024 anruf crm.write        conf=0.92 -> beantwortet
025 anruf kalender.sync    conf=0.87 -> übergabe
026 anruf intent=termin    conf=0.94 -> gebucht
027 anruf intent=info      conf=0.89    geprüft
028 anruf intent=preis     conf=0.96    ok
029 anruf intent=rückruf   conf=0.91 -> beantwortet
030 anruf route=team       conf=0.98 -> übergabe
031 anruf crm.write        conf=0.93 -> gebucht
032 anruf kalender.sync    conf=0.88    geprüft
033 anruf intent=termin    conf=0.95    ok
034 anruf intent=info      conf=0.90 -> beantwortet
035 anruf intent=preis     conf=0.97 -> übergabe
036 anruf intent=rückruf   conf=0.92 -> gebucht
037 anruf route=team       conf=0.87    geprüft
038 anruf crm.write        conf=0.94    ok
039 anruf kalender.sync    conf=0.89 -> beantwortet
040 anruf intent=termin    conf=0.96 -> übergabe
041 anruf intent=info      conf=0.91 -> gebucht
042 anruf intent=preis     conf=0.98    geprüft
043 anruf intent=rückruf   conf=0.93    ok
044 anruf route=team       conf=0.88 -> beantwortet
045 anruf crm.write        conf=0.95 -> übergabe
046 anruf kalender.sync    conf=0.90 -> gebucht
047 anruf intent=termin    conf=0.97    geprüft

Caller wants an appointment on Tuesday

BookingInfoHandover

Handed to calendarSlot Tue 09:30 free

In detail

How to use the result

Take the recommendation as a starting point, not a final decision. It tells you where the lever for your business is biggest and where it makes sense to begin. Then the voice ROI calculator is worth it to see the scale of your potential. In the strategy call we look at your real numbers and tailor the assistant exactly to your case, step by step instead of all at once.

Want to see how this looks for you specifically? Book your strategy call: Book a strategy call or write to info@ki-telefonassistent.co.

Booking

Book a strategy call

Book your strategy call via the calendar: Book a strategy call. Alternatively, reach us by email at info@ki-telefonassistent.co.

Or send an email to info@ki-telefonassistent.co

Review your call use case

FAQ

Frequently asked questions

01 How does the finder work?

You answer five short questions about your phone routine. Each answer awards points on the inbound and outbound axes. At the end the finder shows which starting point brings you the most, with a short reasoning. It takes under a minute and is non-binding.

02 Is the recommendation binding?

No, it is an orientation based on your answers. It helps you find the sensible first step instead of getting lost between inbound, outbound and a combination. We set the exact scope together in the strategy call, adapted to your real numbers.

03 What if I need both?

That is common, and the finder shows you that too. In practice we still usually start with one focus, so the value becomes visible early, and expand the second world afterwards. That keeps the start manageable and the lever measurable.

04 Does the finder contain prices?

No. The finder gives you a directional recommendation, not a cost figure. The price depends on your scope and volume and can only be discussed seriously once we know your case. You estimate your revenue potential beforehand in the voice ROI calculator.