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How we set up your AI phone assistant.

From discovery call to go-live in days to weeks. Conversation design, integration, testing and continuous optimization. This is how we work.

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An AI phone assistant is ready in a few days to a few weeks, not months. This page shows the flow from the first idea to a running assistant. You steer the goals, we handle conversation design, integration and operation.

A clear flow, from the first call into operations.

Already have a concrete question about your call volume? Clarify it directly in a strategy call: Book a strategy call or by email at info@ki-telefonassistent.co.

Benefits

What you gain

Many AI projects fail not on the technology but on an unclear process. That is why we work in fixed steps with clear results. After every step you know what stands and what comes next. The effort on your side stays small: a discovery call, sign-off on the conversation content and a few access grants. We handle the rest. That way you quickly get an assistant that handles real calls, instead of a concept that stalls.

Process

The process in detail

How you get from the first call to a running assistant.

  1. 01 Discovery call We clarify your call volume, your most common requests, your target system and the desired use case, inbound, outbound or both.
  2. 02 Conversation design We write greeting, script, standard answers and handoff rules in your tone and build your knowledge base.
  3. 03 Integration Calendar, CRM and phone system get connected, GDPR-aware with servers in Germany or the EU. We clarify data protection and access rights.
  4. 04 Test and refinement We run through real call scenarios, check understanding, appointment booking and handoffs and tune the answers.
  5. 05 Go-live The assistant goes live with your numbers and handles real calls.
  6. 06 Optimization We listen in, review conversations and continuously improve script and knowledge base.

Process

How we work

We take on the full setup from A to Z, from conversation design through integration to ongoing operation. You prepare nothing beyond the discovery call, sign-off on the content and a few access grants. We work iteratively. Instead of planning for months, we bring a first version live quickly and improve it on real conversations. That lowers risk and shows value early.

Working together

What we need from you

For a smooth start we need three things. First, your most common requests and standard answers, so the knowledge base is right. Second, access to calendar and CRM, so the assistant can book appointments and maintain contacts. Third, sign-off on how calls are routed to the assistant. Everything else we do. If you are unsure, we clarify the details in the discovery call.

If you want to test this for your real call day, let's clarify the details in a strategy call: Book a strategy call or info@ki-telefonassistent.co.

Booking

Book a strategy call

Book your strategy call via the calendar: Book a strategy call. Alternatively, reach us by email at info@ki-telefonassistent.co.

Or send an email to info@ki-telefonassistent.co

Review your call use case

FAQ

Frequently asked questions

01 How long does setup really take?
A lean inbound setup with appointment booking is often ready within a few days. A complex outbound setup with CRM logic and many use cases needs a few weeks. The exact timeline depends on the number of requests and integrations and is set in the discovery call. Automated advertising calls need the prior express consent of the person called, also in B2B (§ 7 (2) no. 3 UWG).
02 Do I need technical knowledge?
No. We handle the technical setup completely. From you we need your domain knowledge about your requests and processes plus the necessary access. Configuration, integration and optimization sit with us.
03 Can I start small and expand later?
Yes, that is even recommended. That way you see value early and grow in a controlled way instead of introducing everything at once.
04 What happens after go-live?
The project does not stop at launch. We review conversations, spot recurring questions and improve script and knowledge base. The assistant gets better over time and adapts to new requests. You get regular insight into the results.