Frequently asked questions about the AI phone assistant.

The price depends on call volume, the number of use cases and the integrations. An inbound assistant for a practice is priced differently from an outbound team for sales. You get a concrete quote after the discovery call, where we go through your setup and expected value. Automated advertising calls need the prior express consent of the person called, also in B2B (§ 7 (2) no. 3 UWG).

Processing runs on servers in Germany or the EU and follows the GDPR. Data processing agreements, deletion periods and access rights are clarified before go-live. Callers are informed about the AI. That keeps use practically prepared and transparent for your customers, with the EU AI Act in mind.

Yes. Modern voice AI speaks fluently, with natural emphasis and pauses, and understands follow-up questions. The assistant uses your tone and standard phrases. For sensitive or emotional cases there are clear handoff rules to a human, so nobody gets stuck in a loop.

Yes, that is the most common use case. It accesses your calendar, checks free slots and enters the appointment directly, including confirmation. It knows your rules, such as buffers between appointments, and books only what fits your system.

Yes. Besides inbound it runs follow-up calls, qualifies leads by your criteria and reactivates contacts that have agreed to be contacted. It works lists consistently and books qualified meetings into your sales team's calendar. Outcomes land documented in the CRM. More on the AI phone sales page. Want to talk through your specific case? Book your strategy call: Book a strategy call or write to info@ki-telefonassistent.co.

Usually within a few days to a few weeks, depending on the number of use cases and integrations. A simple inbound assistant with appointment booking is up quickly, a complex outbound setup needs more tuning. We set the timeline in the discovery call.

The assistant speaks German and other languages like English. It can serve callers in their language when that makes sense for your business. Which languages you need we define together and set up the matching conversation scripts.

The assistant recognizes when a case goes beyond its tasks and forwards to a human or captures a structured callback. You define the limits. That keeps the bulk of standard calls automated while sensitive cases reach your team.

It links with common calendars and CRMs. It enters appointments, updates contacts and files call notes, so your team keeps working with the same data. We set up the integration together, GDPR-aware with servers in Germany or the EU. The details we clarify based on your systems.

An answering machine only records a message. The AI phone assistant runs a real conversation, answers questions and books appointments. The caller gets a result immediately instead of a callback promise. More on the AI answering machine page.